Posted by: Fabrice Holzer | February 25, 2009

Let’s talk about Performance!

Following IBM CEO, Samuel Palmisano, assertion: “If you can’t measure it, you can’t manage it”, it’s no wonder many CEOs are gun shy on claims that technology investment will help us improve performance – do you remember Y2K, eCommerce and even CRM? Clearly many technology solutions have been oversold in their ability to drive effective ROI. Managers are in the “Drivers’ seat”. But, do they really have the map? Do they drive profit and performance with IS? And finally, are they able to accurately measure their success?

Holzer’s Best Practice Implementation Tools offer a vendor-neutral approach (Holzer & Zimmermann i-Transformation Framework™) to determining the most appropriate technology, quantifying the value-added generated that one might reasonably expect to obtain and creating an implementation blueprint addressing people, process and technology to ensure this return is obtained. This proprietary approach, called BI Transformation, works as a handbook for efficient CXOs.

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